About this document

Terms and Conditions, and Policies in this document are electronic records under section 4 of the Indian Information Technology Act, 2000. This is an electronic form of the contract under the Information Technology Act, 2000 and rules there under, and the amendment provisions about the electronic record/document in various statutes as amended by the Information Technology Act 2000. This document does not require any digital or physical signatures.
The document is published according to the provisions of section 3(1) of the Information Technology Act, 2011 that mandates publishing the documents related to rules and regulations, Terms and Conditions, Privacy policy and user agreement for the use or access of the website www.farmsage.co and related mobile site, and mobile application under the name and style as “FarmsAGE” (hereafter named as the Platform) owned by FARMSAGE PRIVATE LIMITED.

About the Company

FARMSAGE PRIVATE LIMITED (hereafter referred as the FarmsAGE) is a company incorporated under the Companies Act, 2013 (18 of 2013), having its registered office at H.No.- 135, Vill- Bahalimpura, Post- Panni Nagar, Distt.- Bulandshahr (U.P.)- 203001.
The term “You” or “your” hereunder referrers to the user of the Platform, buyer/s of the products on the platform “We” or “Our” or “Us” or “FarmsAGE” shall mean FARMSAGE PRIVATE LIMITED or its associates, franchisees, service providers. “Acceptance” shall refer to your action of click on the “Checkout” / “continue button” / “Pay now” button or any such other action that intends your acceptance. “Services” shall mean buying the Product available on the Platform in the Shop Now category. The term “Product” shall mean the items available for sale on the Platform. The term “Agreement” shall mean the consent for Terms and Conditions, Privacy policy and all the Policies (delivery policy, payment policy, refund and return policy etc.), pertaining to the Services through the Platform.

Message for you

Browsing, accessing, using the Platform of the FarmsAGE, and availing its Services will construct your irrevocable acceptance to the Terms and Conditions (“Terms of use”) and binding Policies of the FarmsAGE. By using the Platform, you declare that you have carefully read, understood and made your acceptance to be bound by the Terms and Conditions, including Policies posted on the Platform of the FarmsAGE from time to time. However, the FarmsAGE has its sole discretion to allow or deny your access to its Platform and Services, and reserves all the rights to update or make any change/s in the Terms and Conditions, and Policies at any point of time without any prior notification/information. The Terms and Conditions and Policies will be effective immediately after posting them on the Platform. It is your responsibility to review the Terms and Conditions and Policies periodically on the Platform. Your continued use of the Platform and availing of the Services will declare that you agree with the changes in the Terms and Conditions and Policies. If you disagree with the Terms and Conditions and Policies of the FarmsAGE please do not use the FarmsAGE Platform. This agreement will come into effect upon your acceptance of the Terms and Conditions and Policies.

Eligibility to use the Platform

In order to use the Platform or access the Services of FarmsAGE, you should be of the age of the majority (18 years) and competent to enter into the contract according to the Indian Contract Act, 1872. If your age is below 18 years and you intend to use the Platform, you can use it under the supervision of your parents or legal guardian who agrees to be bound by these Terms and condition and Policies. Incompetent person/s is/are not eligible to use/avail the Platform and Services. FarmsAGE reserves the right to terminate or remove/refuse your access form the Platform and Services if somehow it comes out into the notice of FarmsAGE that you are under the age of 18 years and using or availing the FarmsAGE Services.

Your obligations to your account and registration

You may be required to set up your account to use the FarmsAGE Platform or avail the Services of FarmsAGE. As an essential part of the registration process on the Platform of the FarmsAGE and availing of the Services, the FarmsAGE may collect personal identifiable information about you. FarmsAGE may collect the information such as your first name, family name, mobile number, primary and alternate email address, postal details, and demographic details ( such as gender, type of occupation, and age ). We may also collect information about your location or the location of your mobile phone. FarmsAGE, as its sole discretion, may ask for the verification of your account information at any time which you provided at the time of registration, so you, at the time of registration, are advised to provide the correct information about your email, phone number etc. You are advised not to share or transfer your account information with another person. You are responsible for the confidentiality of your account information; also, you are responsible for all activities on the FarmsAGE Platform that occur under your user id and password, email id and mobile number as the case may be. You agree to update and maintain all the information such as your email, mobile number etc. at the Platform of the FarmsAGE. If any of the information is found incorrect or not in accordance with the Terms, the FarmsAGE has reserved the right to block, terminate or suspend your account form the FarmsAGE Platform and refuse to avail the service of FarmsAGE. The FarmsAGE will collect your personal identifiable information for the purpose of registration on the Platform, to communicate with you about delivering orders, Products and promotional offers, processing payments and cancellations/refunds, maintaining your account with FarmsAGE, online survey and contest.

Your obligation to the Platform

You shall read the Terms and Conditions and various Policies on the FarmsAGE Platform before accepting the use of its Platform for Services. You, whether a registered user or a guest user of the Platform or availing the Services of the FarmsAGE agree not to copy or download any content that belongs to the FarmsAGE for any purpose (commercial or non-commercial). You also agree and undertake not to: host, display, upload, modify, publish, transmit, update or share any information that

  1. belongs to another person and to which the user does not have any right to
  2. is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever
  3. harm minors in any way
  4. infringes any patent, trademark, copyright or other proprietary rights
  5. violates any law for the time being in force
  6. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature
  7. impersonate another person
  8. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource
  9. threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offense or prevents investigation of any offense or is insulting any other nation

In addition, you agree and confirm that

You have checked all the information carefully about the Products and Services of FarmsAGE and its affiliates before placing an order. In the situation of non-delivery of your order on account of any mistake by you (wrong delivery information such as, name, phone number address), the FarmsAGE would not take any obligation of redelivery of the order; however, in good faith or upon a request from you, we may redeliver the Product in the situation if you agree to bear the additional cost of delivery (if applicable as per the delivery charges policy mentioned herein) and the value of the Product which is spoiled due to its perishable or delicate nature. You authorize us to contact you for the issues related to your order through FarmsAGE. You authorize to FarmsAGE to provide a declaration, pertaining to your order/s or Services through FarmsAGE, on your behalf to any governmental authority if needed. You acknowledge and agree to access the Services and transacting at your sole risk, and make your best judgments before entering into any transaction through the Platform of FarmsAGE. Initiating the transaction for the Services of FarmsAGE you are entering into a legal binding or enforceable contract with FarmsAGE to pay for the Services. You understand to pay for the Services through only the available payment modes on the Platform. You understand clearly that the FarmsAGE Services are available only for the locations that are mentioned on the Platform, and you are not entitled to pay or avail the Services at the locations which are not listed on the Platform.

Availability of FarmsAGE Platform and Services

The Platform is operated by FarmsAGE from India; we do not take any responsibility for accessing/availing the Platform and Services outside of India. The use of the Platform outside of India would take your own responsibility for any compliance applicable to the local laws. For the locations mentioned on the Platform, we do our best to provide you uninterrupted transmission. However, occasionally you may face suspension in the working of the Platform due to the nature of the internet connection or the repair/maintenance work or an upgradation work that may take place without any prior notice. We provide our Services only at the locations that are mentioned on the FarmsAGE Platform.

Henceforward

Displaying Products on the Platform of the FarmsAGE is an “invitation to offer” to you. Your order placed on the Platform to buy the Products is an “offer” to us. Placing an order on the Platform shall not be constructed as the acceptance of FarmsAGE; the FarmsAGE reserves the right to cancel any such order at its own discretion, and you will be intimated through your account on the platform. Your orders are subjected to the availability and acceptance of the FarmsAGE as well as your acceptance and adherence to these Terms and Conditions.

The Contract

Your order placed through the Platform shall construct an “offer” to us; you will be acknowledged the same through your account on the platform. Acknowledging your order does not confirm our acceptance to your order. Our acceptance constructing the contract takes place after we dispatch your order to buy the Products. You agree not to dispute the decision of the FarmsAGE before the dispatch of your order/s. The contract shall be considered nullified in the unavoidable situations such as, epidemic, quarantine restrictions, accident, flood, lockdown, war, fire, earthquake, traffic jam, storm or heavy rain, riots, terrorism, barricading, curfew, traffic restrictions, transport strike, civil commotion, tempest, sabotage, satellite failure, governmental actions and the causes which are beyond the control of the FarmsAGE. In these situations, if any one of these happens, the FarmsAGE shall either postpone/reschedule or cancel the delivery. In these situations you may also choose to cancel your order with us within the time limits mentioned herein. If your order is/are so canceled, the FarmsAGE will refund the entire money of your order/s.

Your “order” shall be considered “failed” in the following situations

  • If the address provided by you is incorrect
  • If the recipient is not present at the address, you mentioned in the delivery address
  • If the premise is locked

Due to these situations, if the Product is not delivered to you, you will be informed, and in these situations, you shall not dispute. The FarmsAGE would not take any obligation of redelivery of the order; however, in good faith or upon a request from you, we may redeliver the Product in these situations if you agree to bear the additional cost of delivery (if applicable as per the delivery charge policy mentioned herein) and the value of the Product which is spoiled during transportation or due to its perishable or delicate nature.
In the situation, if the order is partially or entirely delayed or non-delivered on account of our decision or mistake, you are not obliged to pay for the late delivery and you are not obliged to accept the late delivery as well. In these situations, if you have already placed an order which is missed to an act on our part, you may choose not to receive the order and refund of your order; we shall try to refund your payment amount to the source of your payment within 07 days of refund initiation.

Cancellation of order

You can cancel your order for Products anytime before they are out for delivery, from your app or by calling our customer service. In such a case, we will refund the payment which you have already made for the order. Your payment made for the buying the product will be refunded to you within 07 working days.

Delivery charges and time

For all the orders more than Rupees 200, you will be exempted from delivery charges. If the ordered amount is less than Rupees 200, you will be charged Rupees 30 per order as the delivery charges. Your order will be delivered the next day in the case if you place your order before 4 PM, else it will be delivered on the third day.

Order limitations

During placing your order on the Platform, you may choose either cash on delivery option or advance payment options. Your order/s limit is subjected to the availability of the Product on the Platform on the day of placing of your order.

Return and Exchange

You can return or exchange the Product at the time of delivery to your doorstep. The return policy will be applicable only in the case if the Product fails to satisfy the quality and/or freshness of the Product/s. We may change our return and exchange policy from time to time.

Pricing

The prices of the Products listed against each of the Products are the MRP, and the Product will be sold at this MRP unless otherwise specified. There may be two grades of a Product, “A” “B”and “C” which differ in their MRP; at the time of your order, you may choose either of these grades. The price mentioned at the time of placing your order will be charged at the time of the delivery (in case of cash on delivery); the same will be billed at the time of delivery. Although, there are not much fluctuations in the prices of the Products, but the prices of some of the Products may change on a daily basis. In the case, if at the time of delivery of your order you observe the price of the Product fluctuated from that at the time you place your order, you will neither be charged additional prices nor be refunded.

Payment options

  • Cash on Delivery 💵
  • Online using CC/DC/Net Banking/UPI/Wallets 💳

Color and accuracy not guaranteed

We have done our best to provide you the best information of the Products on the Platform; however, the actual color and dimensions of the Product may differ from what you observe on your screen, which we cannot control and do not guarantee, as the size and color depend upon the features and settings of your display device/screen

Modification of Terms and Conditions and Services

FarmsAGE reserves all the rights to update or make any change/s in the Terms and Conditions and Policies at any point of time without any prior notification/information. The Terms and Conditions and Policies will be effective immediately after posting them on the Platform. It is your responsibility to review the Terms and Conditions and Policies periodically on the Platform. The Terms and Conditions and Policies will be effective immediately after posting them on the Platform. It is your responsibility to review the Terms and Conditions and Policies periodically on the Platform. Your continued use of the Platform and availing of the Services will declare that you agree with the changes in the Terms and Conditions and Policies. If you disagree with the Terms and Conditions and Policies of the FarmsAGE please do not use the FarmsAGE Platform

Indemnity

You, as the user of the Platform agree to defend, indemnify and hold harmless FarmsAGE and its associates, employees, directors, officers, agents and their successors and assigns and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon the use of user's actions or inactions, including but not limited to any warranties, representations or undertakings or in relation to the non-fulfillment of any of its obligations under this agreement or arising out of the user's infringement of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of Privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this Agreement.

Applicable Law and Jurisdiction

The Terms and Conditions and Policies shall be governed by and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Bulandshahr (U.P.). You hereby give your exclusive consent to the jurisdiction of the court of Bulandshahr (U.P.), India in connection with any dispute with respect to the Platform, Services any Terms and Conditions, Policies and other matters.

Intellectual Property Rights

FarmsAGE name in this style, logos, icons, graphics that identify FrmsAGE, its Products or Services are the proprietary marks of FarmsAGE; these proprietary marks may not be used in connection with any Product or Service that is not offered by FarmsAGE in any manner that disparages or discredits FarmsAGE or is likely to cause confusion among customers. FarmsAGE respects the intellectual property of others. If you trust that your intellectual property rights have been used in a way that causes concerns to infringement, we would thankfully attend your concerns, you may please write to us indicating the same

Termination

Both, the user of the Platform or the FarmsAGE itself may terminate this agreement. This agreement is effective unless and until it is terminated either by you or the FarmsAGE. You can terminate this agreement at any time; also the FarmsAGE can terminate this agreement at any time without any prior notice. The termination of agreement shall not cancel your obligations to pay for the Product already ordered under users’ agreement, and also shall not affect any liability arisen prior to the termination of the agreement.

Disclaimer

FarmaAGE shall have no liability whatsoever in connection of loss or damage occurring directly or indirectly out of the decline of authorization for any transaction you made. Before placing an order or availing the Services or entering into any transactions with FarmsAGE through its Platform, you acknowledge and undertake that you are doing this at your sole risk and using your best judgments before entering into any transaction through the Platform of FarmsAGE.